Cookies Policy

1.1 Definition of cookies

A cookie is a small text file stored on your computer or mobile device when you visit a website. Cookies allow a website to recognise your device and improve your experience.

1.2 Similar technologies

In addition to cookies, the following similar technologies may be used:

• Web Beacons: small graphic images embedded in web pages or emails
• Pixel Tags: code used to track website visits
• Local Storage: an HTML5 technology that stores information in your browser
• Session Storage: a technology that stores information only for the duration of a browser session

2.1 Strictly Necessary Cookies

These cookies are essential to providing the service and are used without requiring user consent.

Purposes:

• user authentication and maintaining sign-in state
• security configuration and fraud prevention
• delivery of basic service functionality
• session management and saving user preferences

Example cookies:

• session_id: user session identifier
• auth_token: authentication token storage
• csrf_token: security token
• user_preferences: user settings (language, theme, etc.)

2.2 Performance Cookies

Cookies used to analyse and improve website performance.

Purposes:

• collection of website visit statistics
• analysis of page load performance
• analysis of user behaviour patterns
• detection and remediation of service errors

Example cookies:

• _ga: Google Analytics visitor identifier
• _gid: Google Analytics session identifier
• performance_metrics: performance measurement data

2.3 Functional Cookies

Cookies used to enhance the user experience.

Purposes:

• saving user-specific preferences
• language and regional settings
• AI service personalisation
• user interface improvements

Example cookies:

• language: selected language preference
• dashboard_layout: dashboard layout preference
• ai_preferences: AI service personalisation settings

2.4 Marketing Cookies (Optional)

Cookies used for marketing and advertising purposes; these require user consent.

Purposes:

• delivery of personalised advertising
• measurement of advertising performance
• retargeting advertising
• analysis of marketing campaigns

Example cookies:

• Cookies related to Facebook Pixel and Google Ads
• Tracking cookies from marketing partners

3.1 Third-party services in use

The Company may use cookies through the following third-party services:

Analytics services:

• Google Analytics 4 (GA4):
  • Purpose: website analytics and usage statistics
  • Cookies: _ga, _gid, _gat, _ga_*
  • Retention: 2 years (Google Analytics 4 default)
• Google Tag Manager:
  • Purpose: management of marketing tags and scripts
  • Cookies: GTM-related cookies
  • Retention: end of session or as defined by service policy
• Microsoft Clarity:
  • Purpose: behavioural analytics (heatmaps, session recordings)
  • Cookies: _clck, _clsk, CLID, MUID
  • Retention: 1 year
• Ahrefs Analytics:
  • Purpose: SEO analysis and website performance measurement
  • Cookies: ahrefs_*
  • Retention: as defined by service policy

Marketing and advertising services:

• Meta (Facebook) Pixel:
  • Purpose: ad performance measurement and retargeting
  • Cookies: _fbp, _fbc
  • Retention: 90 days
• Leadsy / vtag.ai:
  • Purpose: visitor company identification and lead tracking
  • Cookies: vtag_*
  • Retention: as defined by service policy

Visitor identification services:

• LeadSourcing (visitor.leadsourcing.co):
  • Purpose: visitor company analysis (IP-based company identification)
  • Retention: as defined by service policy
• Snitcher:
  • Purpose: B2B visitor tracking and company identification
  • Cookies: snid_*
  • Retention: as defined by service policy

Cloud services:

• AWS CloudFront:
  • Purpose: content delivery optimisation
  • Cookies: CloudFront-*
  • Retention: end of session

3.2 Social media plugins

When you use social media share buttons or plugins, the corresponding platforms may set their own cookies:

• Cookies from Facebook, LinkedIn, X (formerly Twitter) and similar services

4.1 By duration

Session Cookies:

• retained only for the duration of a browser session
• automatically deleted when the browser is closed
• primarily used for authentication and security

Persistent Cookies:

• retained until the configured expiry date
• deleted manually by the user or automatically on expiry
• used to save preferences and for analytics

4.2 By issuer

First-party Cookies:

• set directly by our domain (rinda.ai)
• cookies necessary for service operation

Third-party Cookies:

• set by external services
• used for analytics, advertising, customer support and similar purposes

5.1 Cookie consent management

Initial setup:

• a cookie banner is displayed on your first visit to the website
• strictly necessary cookies are accepted automatically
• optional cookies can be accepted or declined individually

Changing your consent:

• click the "Cookie Settings" link in the website footer
• manage cookie defaults from your account settings page
• you may change your consent at any time

5.2 Managing cookies via browser settings

How to manage cookies in each browser:

Chrome:

1. Settings > Privacy and security > Cookies and other site data
2. Change block/allow settings for cookies
3. Manage cookies for individual sites

Firefox:

1. Settings > Privacy & Security
2. Manage from the Cookies and Site Data section
3. Configure exceptions for specific sites

Safari:

1. Preferences > Privacy
2. Manage Cookies and Website Data
3. Configure tracking-prevention settings

Edge:

1. Settings > Cookies and site permissions
2. Manage cookies and site data
3. Configure permissions per site

5.3 Managing cookies on mobile devices

iOS Safari:

• Settings > Safari > Privacy & Security
• Block all cookies / prevent cross-site tracking

Android Chrome:

• Chrome app > Settings > Site settings > Cookies
• Allow or block cookies

6.1 If you refuse strictly necessary cookies

• you will not be able to sign in
• use of basic service features will be limited
• security features will not function
• user preferences cannot be saved

6.2 If you refuse optional cookies

• personalised services will be limited
• your visit will be excluded from site analytics
• personalised advertising will not be shown
• some convenience features will be limited

7.1 AI training data

• usage patterns collected through cookies may be used to improve AI services
• only anonymised data with personal identifiers removed is used
• you may opt out of this data use at any time

7.2 Personalisation

• personalisation of the AI buyer-matching service
• improvements to cold-email generation
• user-specific recommendations

8.1 GDPR compliance (EU residents)

• cookie placement based on explicit consent
• guarantees the right to withdraw consent
• transparent information about cookie use
• application of the data minimisation principle

8.2 CCPA compliance (California residents)

• clear notice of personal information collection
• guarantees the "Do Not Sell My Info" right
• transparency around data collection through cookies

8.3 ePrivacy Directive compliance

• obtaining prior consent for non-essential cookies
• providing clear information about cookies
• guaranteeing the right to refuse consent

8.4 EU AI Act compliance

• transparency around data collection and processing related to AI system operation
• user notification regarding AI-driven recommendations and personalisation
• appropriate human-oversight principles when operating high-risk AI systems

9.1 Notice of changes

• advance notice of changes to the Cookies Policy will be provided through the website
• material changes will be communicated individually via email or in-service notification
• the updated policy will take effect 7 days after the notice is posted

9.2 Continued consent

• continued use of the service after a policy change constitutes acceptance of the updated policy
• if you do not agree, you may decline through the cookie settings

If you have any questions about our use of cookies, please contact us using the details below.

Grinda AI Inc.

• Address: Room 503, 99 Daehak-ro, Yuseong-gu, Daejeon, Republic of Korea (Daejeon TIPS Town)
• Business registration number: 309-88-02709
• Mail-order business registration: 2024-Daejeon Yuseong-0389
• Email: [email protected]
• Privacy enquiries: [email protected]
• Service URL: https://www.rinda.ai/

Data Protection Authority contacts

EU residents:

• the supervisory authority of the relevant EU member state

Korean residents:

• Personal Information Protection Commission: 182 (no area code)
• Personal Information Infringement Report Center: privacy.go.kr

Cookie management tools:

• Cookie Settings page
• Privacy Dashboard
• Marketing opt-out

Third-party service opt-outs:

• Google Analytics opt-out
• Facebook Ads settings
• Google Ads settings
• Microsoft Clarity Privacy Statement